With American State Equipment, service support is just a phone call away 24 hours a day, seven days a week, 52 weeks a year.
The company’s five locations have factory trained field service technicians on staff who travel to customer sites in fully equipped service trucks with all the tools needed for servicing and repairing heavy equipment. In addition to the field service technicians American State has highly qualified technicians working in one of the company facilities, setting up new machines, mounting attachments, maintaining American State’s rental fleet or servicing and repairing customers’ equipment.
All of the technicians undergo continual training, both internal and via equipment manufacturer’s certification programs.
American State technicians have the tools and training to install, diagnose, and repair electronic-control, electrical, hydraulic, mechanical, and structural systems.
In addition to working on the full range of products currently offered by American State Equipment, the company’s service technicians have the skill and resources to work on any make or model of equipment, new or old, regardless of where it was purchased.
In addition American State’s service experts can help a customer’s technician try to diagnose and repair problems over the phone, eliminating the need for a service call.